Independence Trust

We're here to help Call us on 0345 8638323

Exceptional telecare from £2.23 pw +VAT

Careline's a 24-hour alarm service which helps to ensure people can live independently in their own home.

Who would benefit from Careline?

  • Vulnerable people
  • Individuals who have recently been discharged from hospital
  • People with long-term conditions
  • People with hearing or sight impairment
  • People with mobility problems/Disabled people

There's no age restrictions for Careline and additional sensors are available to help cope with all circumstances.

How does Careline work?

Careline allows its users to call for help with a touch of a button. This button can be worn around the neck, on the wrist, or clipped to clothing. Once pressed a call will be made to our friendly and professional operators who'll offer assistance and take appropriate action. This could be contacting a friend or family member or the emergency services.

Additional alarm sensors are available; for the full list click here.

What are people saying about us?

The 2015-2016 Careline survey surveyed 542 self funded alarm customers. It had a 52% response rate (TSA target is 5%). 

97.8%

Were very or fairly satisfied with the Careline service

99.1% 

Felt Careline provides value for money

98.2% 

Said the operators were very helpful or helpful

99.7% 

Said the operators were very helpful or helpful

99.6% 

Found the operator friendly

99.7% 

Would recommend Careline to others

What our regulator the TSA says

“An exceptionally well prepared and evidenced audit – accreditation recommended. Plus we've not had any improvement notices"

2015-2016 annual TSA audit:

Want to know more? 
Mon/Fri 9/5
0345 863 8323

Costs - Rental Options

  Option 1 £4.16 per week Option 2 £5.91 per week Option 3 £7.66 per week Option 4 £9.41 per week
Alarm Unit Includes maintenance as standard ✔️️ ✔️️ ✔️️ ✔️️
Pendant ✔️️ ✔️️ ✔️️ ✔️️
24/7 Monitoring ✔️️ ✔️️ ✔️️ ✔️️
2 Extra Sensors *   ✔️️   ✔️️
Key Safe** £1 per week £1 per week ✔️️ ✔️️
Mobile Responder     ✔️️ ✔️️
Daily Welfare Call 88p per call 88p per call 88p per call 88p per call

All Prices exclude VAT Bespoke packages available on request

* As part of our options we offer an additional 2 sensors with options 2 and 4. See PDF guide

** If you already have a key safe at your property we will adjust the cost of your package accordingly. See PDF guide 

Costs - Purchase Options

  Option 1 Initial Payment £168 Plus £2.23 per week Option 2  Initial Payment £307.34 Plus £2.83 per week Option 3 Initial Payment £168 Plus £4.73 per week Option 4 Initial Payment £372.34 plus £5.33 per week
Alarm Unit Includes maintenance as standard ✔️️ ✔️️ ✔️️ ✔️️
Pendant ✔️️ ✔️️ ✔️️ ✔️️
24/7 Monitoring ✔️️ ✔️️ ✔️️ ✔️️
2 Extra Sensors *   ✔️️   ✔️️
Key Safe** £1 per week £1 per week ✔️️ ✔️️
Mobile Responder     ✔️️ ✔️️
Daily Welfare Call 88p per call 88p per call 88p per call 88p per call

All Prices exclude VAT Bespoke packages available on request

* As part of our options we offer an additional 2 sensors with options 2 and 4. See PDF guide

** If you already have a key safe at your property we will adjust the cost of your package accordingly. See PDF guide 

If you have any questions related to the subjects above, you can leave us a message using the form below and we will get back to you shortly