We're here to help

Call us on 0345 8638323



Home Care

Quality and effective care for Herefordshire

Our Independent Living teams are here to help you during vulnerable times in your life. We provide quality and effective care and support which promotes good health and well-being both at home and in the community. We have a wide range of tailored services to meet your needs.  These include Careline, a telephone based service, which puts users in 24-contact with friendly and helpful colleagues at our dedicated service centre, and Integrated Care at Henffordd Gardens. We also provide direct care.

Skills for daily living

When we say daily living skills, we mean helping people build their confidence to live their lives independently and successfully, quite often after a period of illness. We have a great deal of experience of working with vulnerable people, including older people with long-term conditions, people with learning difficulties, mental health problems, drug and alcohol misuse. The type of support we can offer depends on your need as an individual. Once we’ve undertaken a ‘needs and support’ assessment, enabling you to identify your own care and support needs, we’ll offer practical and relevant individually tailored care and support packages. This can include advice and help, through to more practical support for everyday tasks such as accessing shops and community events. These may be in the form of one-on-one activities, or group activities, but our focus is always on helping individuals maximize their recovery and maintain their independence.

Personal Care

This service exists for vulnerable people with complex personal care needs, such as those arising from physical, emotional or mental health problems. We can work on both a short and/or long term basis, depending on need. We review the service regularly with you, and where appropriate your families or carers. This makes sure that we continue to deliver appropriate and relevant support to you at all times. Our care services can be provided to a range of groups including:

  • People with complex personal care needs arising from physical and mental health problems
  • Older people
  • People with dementia
  • People with alcohol or substance dependency
  • People with learning needs